01 · Sectors we serve
Government
Technology services for public-sector operations, with documented delivery, access controls and support for applicable governance requirements.
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Managed IT and Support
Managed IT support for reliable daily operations
We provide service desk support, proactive monitoring and maintenance to support IT availability under the agreed scope and escalation procedures.
Headquartered in Riyadh, serving the entire Kingdom
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- 100+
- Technical resources
- 24/7
- Support desk and monitoring
- Riyadh
- Headquarters, serving all regions
- 2013
- Since 2013 — delivering technology solutions
One coordinated team, from planning to support
Our teams coordinate assessment, implementation and support around your operational needs.
- Clear responsibilities throughout the engagement
- Support and escalation under an agreed service scope
- On-site and remote delivery according to project requirements
What we do
Integrated technology services
Services covering infrastructure, applications, data and technical talent to support operations and development.
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Cloud Services
Cloud migration, application modernization and managed operations aligned with your workloads, security needs and budget.
Service detailsHow we work
A clear approach from assessment to ongoing support
We agree the scope, responsibilities and delivery stages with you before work begins.
Stage 1
Assess
Review your current environment, business priorities, costs and risks.
Stage 2
Design
Define the solution, budget, schedule and responsibilities.
Stage 3
Deliver
Implement, integrate and test the solution, with training and a documented handover.
Stage 4
Support
Monitor service performance and provide support and improvement under the agreed scope.
Clients
Our clients
Organizations across Saudi Arabia’s public and private sectors.
01
The Saudi Investment Bank
البنك السعودي للاستثمار
02 · Sectors we serve
Banking and Financial Services
Infrastructure, security and digital solutions that support financial operations, data protection and service continuity.
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03 · Sectors we serve
Healthcare
IT infrastructure and support for healthcare environments, with attention to system availability, secure access and sensitive-data protection.
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04 · Sectors we serve
Education
Networks, learning environments and IT support that help educational institutions manage connectivity, access permissions and daily operations.
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05 · Sectors we serve
Retail and Logistics
Connectivity, point-of-sale and inventory solutions that support coordinated operations across branches and warehouses.
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06 · Sectors we serve
Events
Technology setup and on-site support for events, including readiness testing and coordination before and during delivery.
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07 · Sectors we serve
Telecommunications
Infrastructure and operational support for telecom environments, including change management, monitoring and escalation to specialist teams under defined procedures.
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08 · Sectors we serve
Energy
Technology infrastructure and support aligned with the operational, security and continuity needs of energy organizations.
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Frequently asked questions
Where does SMSIT provide services?
Our headquarters are in Riyadh. We support organizations across Saudi Arabia, with on-site delivery arranged according to project requirements.
Does SMSIT work with organizations of different sizes?
Yes. We define the service scope and delivery model around each organization’s requirements, resources and budget.
Can SMSIT provide specialists to support our team?
Yes. Our technical talent services include candidate sourcing and skills assessment, with roles, duration and terms agreed in advance.
How are support response times defined?
Support hours, incident priorities, response targets and escalation procedures are specified in the service agreement.
Technology solutions built around your needs
We help assess your technology environment and define priorities and next steps for your project.